Privacy Policy
KAIROS DYNAMICS INC takes your privacy very seriously. This Privacy Policy explains how we collect, use, store, share, and protect your personal information while operating in the European Union. Please read this policy carefully. By using our services or interacting with us, you consent to the processing of your personal information in accordance with this policy.
Personal Information Collection
Purpose of Collection
We collect personal information to provide sales and service for wallets and purses, including but not limited to processing orders, providing customer support, improving product design, conducting marketing activities, and complying with EU laws and regulations.
Methods of Collection
Direct Collection: When you register an account on our website, place an order, contact our customer service, or participate in our market research, you directly provide us with personal information such as your name, email address, mailing address, phone number, and payment information.
Indirect Collection: Information generated through your use of our website or services, such as device information (e.g., device model, operating system, browser type), log information (e.g., access time, pages viewed, IP address), and cookie information. This information helps us understand your usage habits and optimize your service experience. Third-Party Sources: Where permitted by EU law, we may obtain your personal information from third-party partners, for example, to verify your identity and prevent fraud, or to obtain market trend information from data analytics companies to better serve your needs.
Use of Personal Information
Core Business Use
Order Processing: We use the information you provide to complete your order, including shipping products, processing payments, and providing order status updates.
Customer Service: We provide support and solutions based on your inquiries and feedback, maintaining a positive customer relationship.
Personalized Experience
Product Recommendations: We recommend wallets, purses, and related accessories that best suit your needs based on your browsing history, purchase history, and preferences.
Operation and Improvement
Analysis and Optimization: We analyze collected information to understand user behavior patterns, improve website functionality, product design, and service processes, and enhance overall operational efficiency and service quality.
Security: We use your information for identity verification, fraud prevention, and the security of our website and services to protect your and our legitimate rights and interests.
Storage of Personal Information
Storage Location
We store your personal information on servers located in the EU to ensure compliance with the EU's strict data protection regulations. In exceptional cases where data transfer outside the EU is necessary, we will implement appropriate safeguards, such as standard contractual clauses, to ensure that your data receives the same level of protection.
Storage Period
We store your personal information only for as long as necessary to fulfill the purposes for which it was collected, and in compliance with retention periods stipulated by relevant EU laws and regulations. For example, order-related information is retained for a certain number of years after completion to address potential after-sales issues or legal disputes; user registration information is deleted within a reasonable period after you cancel your account.
Sharing and Disclosure of Personal Information
Sharing Principles
Lawful and Compliant: Your personal information is only shared when it complies with EU data protection regulations.
Minimum Necessary: Only the minimum amount of personal information necessary to achieve a specific purpose is shared.
Shared with
Service Providers: We share with third parties that provide services to us, such as logistics and delivery companies (for product delivery), payment processors (for processing payment transactions), and data analytics companies (for market analysis and service optimization). These third parties are bound by confidentiality agreements and may only use your information to provide services to us.
Legal Requirements: We may disclose your personal information when required by law or in response to legal proceedings or lawful requests from government agencies. Business Transfers: In the event of a business transfer, such as a merger, acquisition, or asset sale, your personal information may be transferred to the relevant party as part of that transaction. However, we will require the new owner to adhere to this Privacy Policy or provide an equivalent level of privacy protection.
User Rights
Right of Access
You have the right to access the personal information we hold about you at any time and to learn how we process your information. You can request access by emailing us at [email protected].
Right to Correction
If you discover that the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or supplement it. Please provide relevant supporting documentation so that we can verify and process it promptly.
Right to Erasure
Under EU law, you have the right to request that we erase your personal information. For example, if your information is no longer necessary for the purpose for which it was collected, or if you withdraw your consent and there is no other lawful basis for processing.
Right to Restrict Processing
You can request that we restrict the processing of your personal information, for example, if you dispute the accuracy of the information. You have the right to request that we restrict its use while we verify the accuracy of the information. Right to Data Portability
Where technically feasible, you have the right to obtain a copy of the personal information you have provided to us and to request that we transfer that information to another data controller designated by you.
Right to Withdraw Consent
If we process your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent does not affect the lawfulness of any processing based on consent prior to its withdrawal.
Child Privacy Protection
Our services are not intended for children under the age of 16. If we discover that we have collected personal information from children, we will promptly delete that information and comply with EU regulations on the protection of children's personal information.
Policy Updates
We may update this Privacy Policy from time to time based on changes in EU laws and regulations, business developments, or service adjustments. Updated policies will be posted on our website at kairosdyna.com and notified to you by appropriate means (e.g., email, prominent website notification, etc.). Your continued use of our services after any policy updates constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, comments, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:
Email: [email protected]
We will respond to and process your request within a reasonable timeframe as required by EU law.